FURLA SPRING SUMMER 2026 COLLECTION
NOTICE

Notice on Free Shipping Application​

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We offer free shipping on orders totaling JPY 30,000 (incl. tax) or more. ​

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If your cart total reaches JPY 30,000 (incl. tax) or more, free shipping will be applied after you enter your shipping information at step 2 and proceed to the next step.​

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For orders below JPY 30,000 (incl. tax), a flat shipping fee of JPY 770 (incl. tax) will be applied nationwide.​

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If you have any questions, please feel free to contact our Customer Service. Thank you for your understanding.

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[Fraud Alert] Warning About Fraudulent Websites​

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We have confirmed the existence of unauthorized websites impersonating our company. Our official online store is available only at the following URL:​

https://www.furla.com/jp/ja/​

Please ensure that you check the URL carefully before making a purchase.

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[Fraud Alert] Impersonation Accounts Pretending to Be Furla Are Sending Scam DMs

We have confirmed multiple cases of impersonation accounts on social media pretending to be Furla staff and sending direct messages (DMs) with fraudulent intent. Unfortunately, there have been actual incidents where individuals have fallen victim to these scams.

Furla never sends individual DMs from its official social media accounts requesting payments under the guise of collaboration fees or similar. These messages are highly suspected to be attempts to steal money or personal information. Please do not click on any links or enter any personal information on websites you are directed to from such messages.

  • Official Email Domains: xxx@furla.com / xxx@consultant.furla.com

Any email address not using the above domains such as furlaofficial.jp@gmail.com is not from Furla and should be considered fraudulent.

If you receive a suspicious email or direct message (DM), please consult Furla’s customer service before clicking any links.

  • Official Social Media Account:

LINE：https://page.line.me/012vyqbu

TikTok：https://www.tiktok.com/@furla

Facebook：https://www.facebook.com/FurlaJapan

Instagram：https://www.instagram.com/furla/

*Furla’s official social account does NOT contain symbols such as underscores _, hyphens -, or numbers.

Furla is actively sharing information with the Cybercrime Reporting and Consultation Desk of the Tokyo

Metropolitan Police Department, but please be aware that these scams may be repeated under different names or identities.

If you have already clicked a link or feel concerned, we strongly recommend contacting:

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( June 17 2025 updated)

Notice of Office New Location

We would like to inform you that our office will move to the following location as of July 7.

New address: Sumitomo Fudosan Harajuku Building 15F, 2-34-17 Jungumae, Shibuya-ku, Tokyo 105-0001

Starting date: July 7

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*Updated March 19th, 2025

【Notice Concerning Site Maintenance】

Our official online store will be temporarily unavailable due to system maintenance.

Maintenance Schedule: March 21, 2025 (Friday) | 10:00 - 17:30 (JST)

Service will resume as soon as maintenance is complete. Please note that the duration may change depending on the situation.

We apologize for any inconvenience and appreciate your understanding.

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*Updated December 13th, 2024

【Notice Concerning Year-end and New Year Holidays】

Thank you very much for using FURLA.

We regret to inform you that delivery of products and customer service operations will be suspended during the following period.

■Holiday Period

12/28 (Sat.) to 1/5 (Sun.)

Orders received during the holiday period will be shipped on or after 1/6 (Mon.).

Inquiries received during the holiday period will be responded to sequentially from 1/6 (Mon.) onward,

Please understand that it may take longer than usual for us to reply to your inquiries.

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【Warning】 Fraudulent Websites Fraudulent Furla websites have been recently reported. Please note that our official online site is the URL below: https://www.furla.com/jp/ja/ Please kindly check the URL before purchasing to prevent any cases of fraud.